Effective Date: 15-01-2026
At Robeto, accessible from http://robeto.shop/, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain your information when you visit our website.
This Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (India).
1. Who We Are
Robeto is an online dress store operated under RED JOKER TECHNOLOGY, based in India. Our mission is to provide quality fashion while respecting and protecting our customers’ data.
2. Information We Collect
We may collect the following categories of personal information:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party payment gateways)
Account login details (if you register)
Purchase history and shopping preferences
IP address, browser type, and device information
We may also collect usage data through cookies and analytics tools.
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer service and support
Personalize your shopping experience
Send marketing and promotional communications (only if you opt-in)
Improve website performance
Prevent fraud and enhance website security
Comply with legal and regulatory obligations
4. Legal Basis & Compliance (DPDP Act, 2023)
In accordance with the Digital Personal Data Protection Act, 2023 (India):
Personal data is processed only for lawful purposes.
Data is collected with your consent or for legitimate uses permitted by law.
You have the right to access, correct, update, or erase your personal data.
You may withdraw consent at any time.
We implement reasonable security safeguards to protect personal data.
5. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
Trusted third-party service providers (such as payment gateways, courier partners, hosting providers)
Legal, regulatory, or law enforcement authorities when required by law
All third-party partners are obligated to maintain confidentiality and data security.
6. Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
Order and transaction data: Retained up to 7 years for tax and accounting compliance.
Account data: Retained while your account remains active or until deletion request.
Marketing data: Retained until you unsubscribe or withdraw consent.
Technical and analytics data: Retained up to 24 months.
After the retention period expires, data will be securely deleted, anonymized, or destroyed.
7. Data Security
We implement industry-standard technical and organizational security measures to protect your personal data.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights
You may:
Access or update your personal information
Request deletion of your account and data
Withdraw consent for data processing
Opt-out of promotional communications
To exercise your rights, contact us at info@redjokertechnology.online.
9. Cookies
Our website uses cookies to enhance user experience and improve functionality.
You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.
11. Children’s Privacy (Under 18 Years)
Robeto does not knowingly collect personal data from individuals under the age of 18.
If we become aware that personal data of a minor under 18 has been collected without parental or guardian consent, we will take immediate steps to delete such information.
If you believe that a child under 18 has provided personal data, please contact us immediately.
12. Grievance Officer
In accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are as follows:
Grievance Officer: Robeto – Data Protection Officer
Name: Naveen Pandya
Company: RED JOKER TECHNOLOGY
Email: grievance@redjokertechnology.online
Phone: +91 92209 57750
The Grievance Officer will acknowledge and resolve complaints within the timeline prescribed under applicable law.
13. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.
We encourage users to review this Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@redjokertechnology.online
- Phone: +91 92209 57750
- Company: RED JOKER TECHNOLOGY
- Website: http://robeto.shop/