Effective Date: April 24, 2025
Thank you for shopping at Robeto, operated by RED JOKER TECHNOLOGY. We aim to deliver quality products and a smooth shopping experience. If you’re not completely satisfied with your purchase, you may be eligible for a refund under certain conditions.
💸 Eligibility for Refund
You can request a refund if:
You received a defective, damaged, or wrong item
You returned an eligible product in unused condition, with original packaging and tags intact
The return was initiated within 7 days of delivery
Products that show signs of wear, usage, or tampering will not be eligible for refund.
🔁 Refund Approval & Timeline
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund within 2–3 business days.
If approved, the refund will be initiated within 1–2 business days after approval.
⏳ When Will I Receive My Refund?
Prepaid Orders (Card/UPI/Net Banking):
Refund will be credited to your original payment method within 5–7 business days from the date of approval.
Refund processing time may vary slightly depending on your bank or payment provider.
⚠️ Non-Refundable Charges
Shipping fees, if any, are non-refundable
📝 Important Notes
Refunds are only processed after the returned product is received and passes inspection
If the product fails quality checks, the refund request may be declined and the item will be returned to you
Refunds will not be provided for cases of buyer remorse (e.g., “no longer needed” or “changed my mind”) unless approved under specific conditions
- If refund is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
📞 Need Help with Refunds?
If you have questions about your refund status or need assistance:
Robeto
Operated by RED JOKER TECHNOLOGY
📧 Email: info@redjokertechnology.online
📞 Phone: +91 92209 57750
🌐 Website: http://robeto.shop
Robeto – Your trust matters. We’re here to make every refund smooth and hassle-free. 💳✅