Privacy Policy

Effective Date: 15-01-2026

At Robeto, accessible from http://robeto.shop/, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain your information when you visit our website.

This Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Consent to Use Information (ADDED)

By accessing Robeto, creating an account, placing an order, or using our services, you expressly consent to the collection, storage, processing, and use of your personal information as described in this Privacy Policy.

Where required under applicable law, we will obtain your explicit consent before processing your personal data for marketing or promotional purposes.

You may withdraw your consent at any time by contacting us at the details provided in this Policy. Withdrawal of consent may affect your ability to use certain features or services.

2. Who We Are

Robeto is an online dress store operated under RED JOKER TECHNOLOGY, based in India. Our mission is to provide quality fashion while respecting and protecting our customers’ data.

3. Information We Collect

We may collect the following categories of personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party payment gateways)
• Account login details (if you register)
• Purchase history and shopping preferences
• IP address, browser type, and device information
• Cookies and usage data

4. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer service and support
• Personalize your shopping experience
• Send marketing communications (only with consent)
• Improve website performance
• Prevent fraud and enhance security
• Comply with legal obligations

5. Legal Basis & Compliance (DPDP Act, 2023)

We process personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).

• Personal data is processed only for lawful purposes
• Data is collected with consent or legal justification
• Users have rights to access, correct, update, or delete their data
• Users may withdraw consent at any time
• Reasonable security safeguards are implemented to protect data

6. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted third-party service providers (payment gateways, courier partners, hosting providers)
• Legal or regulatory authorities when required by law

All third parties are required to maintain confidentiality and data protection standards.

7. Data Retention Policy

We retain personal data only as long as necessary:

• Order and transaction data: up to 7 years
• Account data: until deletion request or inactivity
• Marketing data: until consent is withdrawn
• Technical and analytics data: up to 24 months

After retention periods, data is securely deleted or anonymized.

8. Data Security

We implement industry-standard security measures.

However, no online system is completely secure, and we cannot guarantee absolute protection.

9. Your Rights

You have the right to:

• Access and update your data
• Request deletion of your personal data
• Withdraw consent anytime
• Opt out of marketing communications

Contact: info@redjokertechnology.online

10. Cookies

We use cookies to improve functionality and user experience.

You can disable cookies in your browser settings, but some features may not work properly.

11. Third-Party Links

We are not responsible for third-party websites linked on our platform. Users should review their privacy policies separately.

12. Children’s Privacy (Under 18 Years)

Robeto does not knowingly collect data from individuals under the age of 18.

If such data is discovered, it will be deleted immediately.

13. Grievance Officer

Grievance Officer: Robeto – Data Protection Officer
Name: Naveen Pandya
Company: RED JOKER TECHNOLOGY

📧 Email: grievance@redjokertechnology.online
📞 Phone: +91 92209 57750

We will address complaints within the legally required timeframe.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Us

Email: info@redjokertechnology.online
Phone: +91 92209 57750
Website: http://robeto.shop/